Frequently Asked Questions

Category: Plug-in License

Why plug-in displays DEMO version after purchasing the license?

FAQs Knowledge Level

Frequently Asked Questions

You need to download and install FULL version of the plug-in in order to register it. Check next question for instructions.

Can I transfer my license to someone else or include it when I sell the synth?

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Frequently Asked Questions

No. Once you purchase the license for the plug-in, you are solely entitled to lifetime support for the plug-in. It does not make sense to us, that once you sell the license, we would have to start supporting a new “client”.

Can I use my license on multiple computers?

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Frequently Asked Questions

Yes as long as the computer is yours. If we get support requests made with your license, by someone else than you, your license will be deleted.

Do I need a internet connection to activate the plug-in?

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Frequently Asked Questions

No, you can purchase the plug-in license from our store and download the license.key and full installers and bring them to your offline computer for setup.

I just purchased the plug-in, where can I download the license?

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Frequently Asked Questions

Click Downloads – Plug-ins link. Once you are there, you can download the license.key and plug-in full installers from there.

How do I add the license.key for the plug-in to register?

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Frequently Asked Questions

UPDATE 2021-October-24

license.key needs to be located in:

[ WINDOWS ] \”login username”\Documents\Mystery Islands Music\”plug-in name”\
[ macOS * ] /Library/Audio/Presets/Mystery Islands Music/”plug-in name”/

…in order to register. Reload your project or plug-in instance in order to validate.

  • Access Virus Editor needs to locate the license.key in /Library/Application Support/Mystery Islands Music/Resources/”plug-in name”/

Why plug-in says reload license after copying license to right folder?

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Frequently Asked Questions

Plug-in has failed to locate the proper file or the license check failed. Make sure the license is called “license.key” in the plug-in folder and not “license.key.txt”.

If you see .txt appended, rename the file to “license.key” and try to validate again.

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