Frequently Asked Questions
Since we deliver digital download product with lifetime license, refunds are only given at the discretion of the management. You should download the DEMO first to give it a go and read our guides through properly.
Frequently Asked Questions
No. Our payment processor, FastSpring is handling all of the tax / vat calculations during the checkout process. You can view the final price in your own currency at checkout and any taxes / vat applied to the products.
Frequently Asked Questions
Latest addition is Crypto Currency, if that is your thing. We do accept almost all crypto out there. We do offer permanent solid 20% discount on Crypto Payments. If your favorite Crypto Currency is not listed, let us know and we will add it in (if available to us).
Add some products to cart and see what options you have!
Frequently Asked Questions
Yes. We will provide beta version of your product as soon as possible.
Frequently Asked Questions
Pre-orders are charged immediately. This is a great opportunity for you to save some cash before the product is released and you will get early access to the plug-in.
Frequently Asked Questions
If you have pre-sale questions, please use the chat option OR use contact form in the contact us page. In store purchase cases, use support tickets to file in your support request.
Frequently Asked Questions
Not at the moment. You can only control the real synthesizer with our plug-in.
In future, there will be PRO upgrades available, which will eliminate the need of the hardware completely and our plug-in works as a regular VSTi / AudioUnit / AAX instrument plug-in.
Frequently Asked Questions
Frequently Asked Questions
Be sure to follow our User Guides to setup your DAW environment properly before using our plug-ins.
Frequently Asked Questions
Frequently Asked Questions
UPDATE 2022-January-04
Plug-ins which include User Manual in PDF format to date:
Roland JP-80×0 – Waldorf Pulse2X
You can also view User Manual in online format at User Guides section.
Since version 3 framework update is major, we will publish PDF with the final release version. While we are working to update the product, you can find all the details for setting up the plug-in and synthesizer from the User Guides & Knowledge Base.
You can also find our YouTube playlist for Access Virus Editor plug-in, which covers most of the DAWs in Mac and PC environment.
Frequently Asked Questions
You need to download and install FULL version of the plug-in in order to register it. Check next question for instructions.
Frequently Asked Questions
No. FULL installer will overwrite the DEMO version from your harddrive.
Frequently Asked Questions
No. Once you purchase the license for the plug-in, you are solely entitled to lifetime support for the plug-in. It does not make sense to us, that once you sell the license, we would have to start supporting a new “client”.
Frequently Asked Questions
Yes as long as the computer is yours. If we get support requests made with your license, by someone else than you, your license will be deleted.
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
license.key needs to be located in:
[ WINDOWS ] \”login username”\Documents\Mystery Islands Music\”plug-in name”\
[ macOS ] /Library/Audio/Presets/Mystery Islands Music/”plug-in name”/
…in order to register. Reload your project or plug-in instance in order to validate.
[ version 3 ]
Since version 3, license.key must be renamed to “(plugin name).license” and placed in: Users/(your username)/Music/Mystery Islands Music/(plugin name)/ folder.
To make this easy, click on “register” text in the top left corner to open the file browser dialog and open the license.key file with it. Rest will be automated.
Frequently Asked Questions
Frequently Asked Questions
Note that Version 3 has a new location AND name for license.key. License should be placed in /Users/(your username)/Music/Mystery Islands Music/(“plug-in name”)/”plug-in name”.license
PC example: C:\Users\johndoe\Music\Mystery Islands Music\Access Virus Editor\Access Virus Editor.license
MAC example: /Users/johndoe/Music/Mystery Islands Music/Access Virus Editor/Access Virus Editor.license
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